Trustpilot Profile Removal Service
Closing your Trustpilot account does not take the reviews with it. We remove the whole public Trustpilot profile, the page, the reviews and the TrustScore, with a high success rate and strictly through Trustpilot’s own rules.
Remove my Trustpilot profileTrustpilot is where buyers decide whether to trust you.
Trustpilot is one of the most visible review platforms in the world, and its pages rank near the top of Google when people search your brand.
For most businesses, that public page is the first thing people see.
- A high-authority directory that Google ranks for your name
- Buyers check your TrustScore before they decide to contact you
- A weak, wrong or outdated page works against you from day one
A replica of the Trustpilot for Business homepage
How Trustpilot profiles work, and when one becomes a problem.
A quick look at what a Trustpilot profile actually is, how it appears, and the point where it starts hurting your reputation.
What is a Trustpilot profile?
Your profile is the public review page on Trustpilot, the one with your TrustScore and every review left about your business. It is the version customers and Google actually see.
It exists on its own and keeps ranking for your name whether you manage it or not.
How a profile gets created
A Trustpilot profile is tied to your domain, not your company name. When someone searches your URL on Trustpilot, the platform can generate the page on its own.
- Tied to your domain not your trade name
- Created on search the moment someone looks you up
- No opt-out you can be listed without asking
That is why many businesses are on Trustpilot without ever signing up for it.
When a Trustpilot profile becomes a problem
A page that no longer reflects your business, or never should have existed, keeps shaping how people see you, and you cannot simply switch it off.
It usually turns into a liability when:
- It belongs to an old brand, name or domain you moved away from
- A duplicate listing splits your reviews and your score
- Someone created it for your business without authorization
- You stopped using Trustpilot but cannot get the page closed
When any of these is true, the only real fix is removing the whole page, not editing it.
Your Trustpilot account and your review profile are not the same thing.
You can delete your Trustpilot Business account, but your public review profile stays online. Deleting the account only unlinks it from the page; it does not take the page down.
Trustpilot for Business
Reviews
Great service from start to finish. The team was fast, clear and genuinely helpful the whole way through.
Decent experience overall, but the delivery took a little longer than expected. Support did sort it out in the end.
Quick response and a real solution to my problem. Honestly impressed and would happily recommend them.
Trustpilot Business account
This is your private login and dashboard. You use it to claim the page, invite reviews, reply to them and read analytics. Only you have access to it, and you can close it whenever you want.
Trustpilot
Search for a company
Terrible customer service. I have been trying to get help for over a week and no one ever responds.
Not as advertised, and the refund process is a nightmare. Avoid this company.
Trustpilot review profile
This is the public review page at trustpilot.com/review/yourbrand, with your TrustScore and every review. It is what customers and Google see, it exists on its own, and it stays online even after the account is gone.
From a public profile to removed at the source.
We do not hide the page or push it down. We work through Trustpilot’s own channels until the profile is offline and gone from Google.
Trustpilot
Search for a company
Trustpilot
Search for a company
The page, the reviews and the TrustScore have been taken offline and removed from Google.
Removed at the sourceHow Trustpilot profile removal works.
A clear, compliant process built around Trustpilot’s own removal grounds. You stay informed at every stage and you are billed only after the profile is gone.
Start with a free profile audit-
Step 1
Eligibility audit
We review the profile and tell you honestly whether it qualifies for removal under Trustpilot’s rules.
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Step 2
Grounds and evidence
We build the case: duplicate listing, no active business relationship, wrong or rebranded entity, unauthorized page.
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Step 3
Submission and escalation
We file the removal request through the right Trustpilot channel and escalate it until it reaches a decision.
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Step 4
Confirmation
We confirm the page is offline and follow up until it drops out of Google search results.
Who needs Trustpilot profile removal.
If a whole Trustpilot page no longer belongs to your business, or never did, this is the service for you.
Rebranded businesses
You changed name or domain and an old Trustpilot page still ranks for the previous brand.
Businesses with duplicates
Several listings exist for one company and you want everything consolidated into a single clean page.
Closed brands and products
A discontinued product, location or sub-brand still carries a public review page tied to your group.
Owners of unauthorized pages
A profile was created for your business by someone else and you want it taken down for good.
FAQs about Trustpilot profile removal.
Cannot find what you are looking for? Ask us directly and we answer within one business day.
Send your questionWhat is the difference between deleting my account and removing my profile?
Your account is the business login you use to manage the page, invite reviews and reply. Your profile is the public review page itself. Deleting the account only unlinks it from that page, so the profile, the reviews and the TrustScore stay online and keep ranking on Google. Removing the public profile is a separate process, and that is what we do.
Can a whole Trustpilot profile really be removed?
Yes, when there are valid grounds. Trustpilot will not simply close a page because you ask, but it does allow removal in cases like duplicate listings, no active business relationship, wrong or rebranded entities and unauthorized pages. We audit the profile first and only take cases we believe qualify, then work it through until it is offline and delisted from Google. With an in-house legal team and dozens of Trustpilot profiles handled, our removal rate is high.
Should I remove the whole profile or just some reviews?
It depends. If the page is active and useful but has a few fake or defamatory reviews, you usually want our Trustpilot review removal service instead. If the whole page is outdated, duplicated or no longer yours, profile removal is the right call. The free audit tells you which one fits.
How long does profile removal take?
It depends on the grounds and on Trustpilot’s own review times. Clear duplicate or unauthorized cases move faster, while contested pages need escalation and take longer. We give you a realistic estimate after the free audit and keep you updated until the page is offline.
Do I pay before the profile is removed?
No. We do not charge upfront. You are billed only after the work is done, the profile is removed and you are satisfied with the outcome.
Remove your Trustpilot profile.
Send us the link to the Trustpilot page you want gone and we audit it for free: whether it qualifies, on what grounds, and a clear plan. You pay only after it is removed.