Fake reviews from non-customers
One-star reviews on Google, Yelp or Trustpilot from people who never bought from you. Each platform removes reviews that break its own rules when they are reported with evidence.
Online reputation management in Denver
Customers, patients and employers in Denver look you up before they decide. We remove what breaks platform rules or Colorado law, suppress what cannot come down and rebuild what people find when they search for you.
Get a free assessmentWhy reviews decide so much for Denver businesses.
Metro Denver’s economic development organization lists nine industry clusters for the region, from aerospace and financial services to software, and says healthcare and wellness is the Front Range’s largest in terms of employment. Around those industries, clinics, studios, contractors and outdoor businesses depend on their star rating.
Colorado law makes one point especially important: its anti-SLAPP law can apply to online reviews, even ones that grew out of a private dispute. Reputation management in Denver therefore works through platform rules and accurate content, not threats against reviewers. The United States is one of the countries where we actively work, and we work with clients in Denver and across Colorado.
- Fake reviews on Google, Yelp and Trustpilot reported under each platform’s rules
- Facebook smears and retaliatory BBB complaints taken down at the source
- Old listings removed and the profiles customers see first strengthened
- For content removal, you pay only after it is removed
[Your Name, Your Company]
AI Overview
Several sources raise concerns about [Your Name], citing complaints1 and disputed claims2.
!forum, 2024
!news aggregator
news-aggregator.com
Allegations and ongoing complaints surface online
old-forum.com
Is this company a scam? What people are saying
★★☆☆☆
1.8 from 240 reviews
What we see ranking for Denver names and businesses.
These situations often rank for local service businesses, clinics and tech companies.
Coordinated posts in local groups
A wave of false Facebook posts warning people away from a business. We cleared one smear against a video production company under Facebook’s own policies.
BBB complaints on page one
A false or retaliatory complaint that drags down a BBB rating and ranks near the top of Google for your business name.
Intimate or AI-altered images
Private images, or realistic fakes made with AI, shared to humiliate someone. Platforms remove them under their own rules, and Colorado can treat this as a crime.
Old listings from a past location
A Google Business Profile from an office or a studio you no longer run, still collecting reviews in your name.
AI answers built on one bad thread
AI assistants and Google’s AI Overviews lean on what ranks, so one complaint thread can shape the answer about your business.
Platforms where we protect reputations
The Colorado rules that shape what can come down.
Platforms apply their own rules and federal law, such as the FTC’s rule on fake reviews. Colorado law decides what happens if you go to court. This is general information, not legal advice. Media Removal is not a law firm, and for a decision about a lawsuit you should speak with a licensed Colorado attorney.
Anti-SLAPP protection can cover online reviews
Since 2019, a person sued over petitioning or speech connected with a public issue can file a special motion to dismiss, and the claim is dismissed unless the plaintiff shows a reasonable likelihood of winning. A defendant who wins is generally entitled to attorney fees and costs. In December 2025 the Colorado Supreme Court held that online reviews growing out of a private dispute can still count as speech connected with a public issue. [1] [2]
Defamation is civil only
Colorado repealed its criminal libel law in 2012, so defamation is now handled only through civil lawsuits. A libel or slander claim must be brought within one year after the claim accrues. [3] [4]
Opinion is protected, false facts are not
Statements that cannot be proved true or false, or that reasonable people would not read as statements of fact, are generally protected, but calling something an opinion does not automatically protect it. That line is often what decides whether a review or a post can be removed. [5]
Intimate images and AI fakes
Since August 6, 2025, it is a crime for an adult to disclose, or threaten to disclose, online a private intimate image or a realistic AI-generated or digitally altered intimate depiction of someone without consent, either to harass them or knowing they expected it to stay private, when this causes physical, emotional or reputational harm. The person depicted can also sue under Colorado’s civil laws on intimate images and intimate digital depictions. [6] [7]
Services Denver clients use most.
For a business that lives on its rating, the work starts with reviews and listings and moves to suppression for what stays up.
Service
Content removal
Fake reviews, defamatory posts and harmful content taken down at the source through platform and legal channels.
Service
Facebook post removal
Defamatory Facebook posts taken down at the source under Facebook’s own content policies.
Service
BBB review and profile removal
False or retaliatory BBB complaints and reviews checked against BBB’s standards and removed where they break them.
Service
Google Business Profile removal
A listing from a studio or office you closed, removed from Search and Maps with the reviews it collected.
Service
Negative content suppression
Complaint threads and critical pages that cannot come down pushed off page one by accurate content.
What a recovered page one looks like.
The same search for your name or business before and after we act on what ranks in Denver.
Before
Your official content: not ranking
[Your Name, Your Company]
AI Overview
Coverage of [Your Name] is dominated by complaints and a disputed story.
news-aggregator.com
Allegations and ongoing complaints
old-forum.com
Is this company a scam? Honest take
★★☆☆☆
1.8 from 240 reviews
After
Your official content: ranking #1
[Your Name, Your Company]
AI Overview
[Your Name] is described accurately, with verified sources and recent positive coverage leading the result.
yourdomain.com
Official statement and verified company profile
businessinsider.com
Recent coverage and industry commentary
★★★★★
4.7 from 240 reviews
Assess
Map the damage
Stabilize
Stop the spread
Suppress
Bury the damage
Monitor
Hold the result
How we work with clients in Denver.
Four stages built around your review profiles, confidential from the first message.
- 01
Review audit
Send us your business name and the reviews, posts or complaints that worry you. We answer within one business day.
- 02
Grounds for each item
In week one you get a written strategy: which platform rule each review or post breaks, which ones are likely protected opinion and what has to be suppressed instead.
- 03
Report, remove, rebuild
We file the reports with Google, Yelp, Facebook or BBB, remove listings you no longer control and strengthen the profiles customers see first.
- 04
Monitoring
We watch new reviews, page one and the AI answers about your business and react when something new appears.
Real cases and guides for Colorado readers.
Cases from review and social platforms, plus the guides that explain Colorado law.
Law guide
Defamation laws in Colorado
The one-year limit, the 2012 repeal of criminal libel, the anti-SLAPP law and the state’s harassment and intimate image laws, with links to the sources.
Case study
Clearing a coordinated Facebook smear
False posts claiming a video production company never paid its freelancers, all removed and cleared from search.
Case study
Restoring an online retailer’s BBB profile from 2.33 to 5 stars
A profile ranking near the top of Google at 2.33 stars, back at 5 once two complaints came down.
Law guide
Anti-SLAPP laws by state
Why suing a reviewer can backfire, and how the early dismissal motion works in each state.
Guide
How to delete reviews on Yelp
Which reviews Yelp removes for breaking its guidelines and how to report one from your business account.
Questions about reputation management in Denver.
Cannot find what you are looking for? Send us your question and we answer within one business day.
Send your questionWhat does reputation management cost for a Denver business?
For a local business the work often starts with a handful of reviews or posts, and the price follows how many need to move and how hard each one is. Your free assessment sets that out. Content removal is billed only when the URL is verified offline, with no retainer and no setup fee. For ongoing reputation management, the first month is contingent on the strategy we deliver in week one. If you do not see the path forward, you do not pay.
Does it matter that you are not based in Denver?
No. Reviews, posts and listings are removed or suppressed online, through the platforms themselves. Our main office is in New York City, and we work with clients in Denver and across Colorado.
Can I sue a customer over a bad review in Colorado?
It is risky. Colorado’s anti-SLAPP law can apply to online reviews, a defendant who wins the special motion to dismiss is generally entitled to attorney fees and costs, and the claim must be brought within one year. Removal through the platform’s rules is usually the faster route. For a lawsuit, speak with a licensed Colorado attorney.
Which reviews can you remove?
Reviews that break the platform’s rules or the law, for example because they are fake, posted by someone who was never a customer, harassing or state false facts. A real customer’s honest opinion usually stays up, so we answer it with more recent, accurate reviews and content rather than a takedown request.
How quickly can a fake review come down?
It depends on the platform and how clear the violation is, so your assessment gives a realistic estimate for each review. Pushing down a result that stays up is an SEO process that takes months rather than days.
Do you keep our work confidential?
Yes. Every client signs an NDA, and so do we.
Take back control of what Denver finds when it searches for you.
Send us your business name and the reviews or links that worry you. We review them for free, tell you which can come down under platform rules and Colorado law and answer within one business day.
Sources
- Colo. Rev. Stat. § 13-20-1101 (FindLaw)
- Lind-Barnett v. Tender Care Veterinary Center, Inc., No. 24SC8 (Colo. Dec. 8, 2025)
- Colorado Session Laws 2012, ch. 113, "Concerning the Repeal of the Crime of Criminal Libel"
- Colo. Rev. Stat. § 13-80-103(1)(a) (FindLaw)
- Coomer v. Salem Media of Colorado, Inc., No. 23CA1235 (Colo. App. Jan. 16, 2025)
- Colorado General Assembly, SB25-288, Intimate Digital Depictions Criminal & Civil Actions
- Colo. Rev. Stat. § 13-21-1401 (FindLaw)
- Metro Denver EDC, Industries
Last reviewed 2026-11-02. This page is general information, not legal advice.